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Experience the beautiful symphony of modernity and tradition at The Residence Mauritius, a jewel of elegant refinement reminiscent of a bygone age. Indulge in the breathtaking beauty of this beachfront paradise set along a stunning stretch of pearl-white sand, swept up in the warmth of Mauritian hospitality and amazing island experiences.
Belle Mare Coastal Road Mauritius
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thebowerhome
August 2024
This is our 2nd time visiting the island of Mauritius. We had heard great things about this hotel so wanted to give it a try. Upon arrival, we were greeted by extremely friendly staff who helped us with our bags and offered us a hot towel and refreshing drink upon check in. Check in with smooth and we were taking up to our rooms promptly. Room: We were surprised at how big and spacious our room was. We had only booked a garden view room but from our balcony, we actually had a partial Seaview, which was a nice touch. The room was extremely clean and the bathroom was beautifully decorated and another nice touch of a his & hers walk in wardrobe. PLEASE BE AWARE: there is a 5% service charge on every single purchase you make at the hotel. So things like drinks, spa treatments, room service, supplemented food & items from the gift shop. We didn’t know this until arrival. We were given a slip of paper with all information listed which I have attached as a photo. I must admit the explanation of the runnings of the hotel and where everything was could have been a little bit more in-depth but we found our way round in no time. Pool area The hotel states that it has five pools, which technically is the case but 4 of those pools are conjoined into one big pool. I have attached a photo for visual representation. The last pool is a shallow one for children. Due to us travelling to Mauritius in the winter season, the pool water was very cold. So the pools are not heated during the winter months. The lounges by the pool had pre-rolled towels on them and the pool staff were very attentive with helping you lay them out and adjust any umbrellas, etc. They were less attentive when coming round to take drink or food orders. There is an activities regime posted in the main reception, but these adult activities don’t seem to take place. The aquarobics, water polo and beach volleyball never came to fruition. we asked why this was the case to the pool staff and they just shrugged. We were there for 2 weeks and only saw 3 Aqua aerobics sessions taking place. please note there is no music at the pool whatsoever ever. It would’ve been nice just to have a bit of background music especially when doing Aqua aerobics. Restaurants: There are two main restaurants, the buffet restaurant and the à la cart restaurant, The plantation. We had booked half board and you could use the à la carte restaurant as many times as you wanted. The plantation (à la cart) Beautifully set on the beach away from the main hotel. The staff are extremely attentive. The food is beautiful, but not a lot of choice for half board residence unless you want to pay a supplement. The buffet restaurant. Breakfast: There was enough choice at breakfast, but the bacon was always rockhard. Dinner: there were different themed evenings for dinner. We always found something nice to eat. The cooking stations with designated chefs always had lovely choices too. The dessert section was the best bit. Although travelling in the winter months we did have good weather which everyone was saying was unusual, but we didn’t complain 😀 Spa and leisure facilities: We had numerous spa treatments from massages to waxing. All spa treatments were impeccable. Special shout out to Asha! She did my waxing and one of my massages and her service was out of this world. My husband used the gym and said it was well equipped and a really nice size. The gym was never busy. Concierge, reception and Butler staff Everyone at reception and the concierge desk was extremely helpful. Special shout out to Kevan for your impeccable customer service. Our Butler, Vimal was such a gentle and sweet soul and would always check in on us every evening. He went above and beyond for our wedding anniversary and even set up a romantic bath with rose petals. We would definitely return to The residence hotel. Even though this hotel has been around for a long time, it’s well decorated and the standards have been kept up to make it feel new and fresh.
RahafS
August 2024
we had an amazing experience here, we stayed for 2 nights very welcoming and polite staff and amazing hotel with varieties of activities especially water activities the breakfast and dinner buffet were amazing and delicious with lots of varieties highly recommended
pigboyb
August 2024
Honestly the nicest place i’ve ever been. The food was incredible and the staff are so friendly. One person in particular is Sanjay. Almost every night i saw him on the outside grill. He is not only an exceptional cook, but also is such a lovely person with impeccable customer service. He really welcomed me and showed upmost respect. All the staff are incredible and i would really recommend for such a good hotel experience.
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