-
-
Wolmar, Coastal Road Flic-en-Flac 90503 Mauritius
Sleeps
Price / Night
We're just getting the best available rates for you - don't go anywhere!
Nothing to show.
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ash26_10
July 2024
We were a family of 4 adults and 1 child and had booked 2 rooms. I was a bit sceptical because of the bad experience I had received at the hotel when I had stayed in 2021 I think. But since Hilton was the only option I had in the east coast for the dates I was booking, I decided to try again after reading the positive reviews. The reviews were right. This time I had a very positive experience. All staff were wonderful from the time we check in to our check out, we had experienced very good hospitality. The resort is amazing and the beach Infront is so pristine. The heated pool is also a plus point. The Mauritian buffet for dinner as well as the breakfast were very good. However, the restaurant tend to become very busy for breakfast and you have to order your tea or coffee several time to get it to the table. Apart that small glitch, I would say we had a very wonderful stay at Hilton. I would without doubt recommend for this resort.
kimbraym
July 2024
Update- After encountering less than favorable service, management not only addressed the issue but went above and beyond to ensure my satisfaction. Rajoo, Manager personally approached me to apologize and to ensure that the remainder of my stay was enjoyable. Rajoo’s dedication to guest satisfaction was evident, and his proactive approach made a significant difference in my stay. The real test came when a global outage resulted in my flight being canceled for over 48 hours. During this stressful time, Rajoo was incredibly thoughtful and allowing me to stay in my current room, which was a premium upgrade and have dinner free, without any additional charge. This gesture was greatly appreciated and eased the inconvenience of the extended stay. The housekeeping team at the Hilton Mauritius Resort continue to deserve a special mention. They are absolutely amazing. They maintain the property and ensure it is ALWAYS in pristine condition. This property has to be one of the cleanest resorts I've ever stayed in. The attention to detail and the cleanliness of the rooms and common areas were truly impressive. Hilton Mauritius Resort & Spa exemplifies how quality management and a dedicated staff can turn challenging situations into positive experiences. Their ability to deliver exceptional service, especially when "life gives you lemons," is commendable. I highly recommend this resort for anyone looking for an enjoyable stay.
Henryka
July 2024
Came here for buffet breakfast. Wonderful choice of food and cuisines. Spotlessly clean, very friendly staff. Great location on beach front. Would recommend. Beautiful gardens leading to beach with huge chess board, swing and secluded alcoves.
Sleeps