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We’re on Collins Avenue, with direct beach access and complimentary sun loungers. Miami Beach Convention Center and Lincoln Road are 20 minutes from our door. Our resort features two ocean-view outdoor pools and a fitness centre. Enjoy our al fresco bar with beach service and our two on-site restaurants.
6261 Collins Avenue Miami Beach Miami Florida 33140 USA
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chidiebereo59
October 2024
I’m lucky to have professional Reception “Hidy” to attend to me, Her swift response made me forgot the stress I passed through while coming to Miami… I wish Hilton has her services all over Hilton properties. Thanks to Hilton honors for the training. Chidiebere Okafor
O4936HIfrancesd
October 2024
We arrived to checkin the front desk was pleasant and accommodating. Once we arrived to our room we were disappointed to say the least. We requested a king balcony room with clean view. Our balcony faced a wall the room had double beds. We requested to be moved to the room we had originally booked. We were moved to a room with a king bed and a balcony facing an adjacent complex and someone’s feces in the toilet. I phoned management at this point as it was getting late and we were approaching our dinner reservation. Management was unwilling to accommodate our request to honor our reservation stating they had no availability. We opted to pay the extra $200 for a larger room so my daughter could see the water for the first time all week and it was the last night of the trip. We moved rooms a third time and finally had what we reserved. We were then stuck in the elevator for an hour missing our dinner reservation. This plus other complications unrelated to the hotel made our evening a complete disaster. They did waive the extra room charge. Then as for the $105 we spent to have breakfast in our room the next morning as we were completely exhausted. The breakfast was brought cold, without anything we asked for and in a Togo bag with plasticware and takeout boxes. I called and they assured me this would be corrected. It wasn’t. It was just replaced with another Togo bag and the insistence of it being their policy since Covid to not use plates at Hilton hotels. We just stayed at another Hilton location prior and ordered room service. They provided the cart trays plates etc. It has been an absolutely horrific experience from arrival. Hoping to recoup some of our wasted time today and enjoy the property and beach.
Inspire47472106335
October 2024
Clean, professional, relaxing. This hotel was perfect for a midweek getaway. Service was five star and we enjoyed every second of the trip. We stayed in a balcony room on the 6th floor with ocean views. Amazing views of the ocean and pool. Could really hear the waves hitting the shore, especially at night.
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